ULAVAR ANAND

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ulavaranand.in  |  Namakkal 637001, Tamil Nadu

PRIVACY POLICY

Effective Date: February 20, 2026   |   Version 2.0

 

Summary — What This Policy Covers This Privacy Policy explains what personal information Ulavar Anand collects when you shop with us (in-store, online, or via WhatsApp), how we use and protect it, and what rights you have. We are committed to handling your data honestly, transparently, and in accordance with applicable Indian law.

 

1. About Us

Ulavar Anand is a farm-direct business based in Namakkal, Tamil Nadu, India. We sell native seeds, millets, organic groceries, herbal products, and eco-friendly gifts through our walk-in store, website (ulavaranand.com), and WhatsApp channel.

 

Business Name	Ulavar Anand (Sole Proprietorship)
Owner	Anandan Palanisamy
Address	Namakkal 637001, Tamil Nadu, India
Email	anand@ulavaranand.in
Phone / WhatsApp	+91 9840960650
Website	ulavaranand.com
Platform	Shopify (e-commerce store)

 

2. Information We Collect

We collect only the information necessary to process your orders and serve you better. We never collect unnecessary data.

 

2.1  Information You Give Us Directly

•       Your name, delivery address, billing address

•       Phone number and email address

•       Payment details (processed securely by Shopify / Razorpay — we do not store card numbers)

•       Messages or queries you send us via WhatsApp, email, or our contact form

 

2.2  Information Collected Automatically

•       Device type, browser, and IP address when you visit our website

•       Pages you view, products you browse, and time spent on site

•       Cookies and similar tracking technologies (see Section 7 below)

 

2.3  Information from Third Parties

•       Shopify provides us with order and transaction data

•       Razorpay and other payment processors confirm payment status

•       Courier partners share delivery status and tracking updates

 

3. How We Use Your Information

We use your information only for legitimate business purposes:

 

•       To process and fulfill your orders (mandatory)

•       To send order confirmations, invoices, and delivery updates

•       To respond to your customer support queries

•       To improve our products, services, and website experience

•       To send you promotional offers and new product updates — only if you have opted in

•       To detect and prevent fraud or unauthorised transactions

•       To comply with applicable legal or tax obligations under Indian law

 

Important We will NEVER sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is yours.

 

4. When We Share Your Information

We share your information only when necessary to run our business or as required by law:

 

•       Shopify — our e-commerce platform that hosts our store and processes transactions

•       Razorpay / Payment processors — to securely process your payments

•       Courier partners (e.g., Delhivery, India Post) — to deliver your orders

•       Government or legal authorities — only if required by a valid court order or law

 

All third parties we work with are bound by their own privacy policies and are not permitted to use your data for unrelated purposes.

 

5. Data Storage and Retention

•       Your data is stored on Shopify's secure servers, which may be located outside India.

•       We retain your order data for a minimum of 7 years as required under Indian tax and GST laws.

•       Account data is retained as long as your account is active. You may request deletion at any time.

•       We take reasonable technical and organisational steps to protect your data from unauthorised access, loss, or misuse.

 

Please note: No data transmission over the internet is 100% secure. We encourage you to use strong passwords and not share your account credentials.

 

6. Your Rights

You have the following rights with respect to your personal information. To exercise any right, contact us at anand@ulavaranand.in.

 

Your Right	What It Means	How to Exercise
Right to Access	Request a copy of your personal data held by us	Email us with subject: Data Access Request
Right to Delete	Request deletion of your personal data	Email us — we process within 30 days
Right to Correct	Correct inaccurate information we hold	Contact us or update via your account
Right to Portability	Receive your data in a usable format	Available on written request
Opt-Out of Marketing	Unsubscribe from promotional messages	Click Unsubscribe in any email

 

We will respond to all valid requests within 30 days. We will not charge you a fee to exercise these rights unless your request is clearly excessive or unfounded.

 

7. Cookies

Our website uses cookies — small text files placed on your device — to improve your browsing experience. We use:

 

•       Essential cookies — required for the website to function (e.g., your shopping cart)

•       Analytics cookies — to understand how visitors use our site (e.g., Google Analytics)

•       Marketing cookies — to show you relevant products and promotions

 

You can manage or disable cookies in your browser settings at any time. Disabling essential cookies may affect how our website functions.

 

8. Children's Privacy

Our website and services are not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us immediately and we will delete it.

 

9. Third-Party Links

Our website may contain links to external websites (e.g., social media pages, blog articles). We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

 

10. WhatsApp Communication

We communicate with many customers via WhatsApp for order updates, product queries, and promotional messages. By messaging us on WhatsApp or providing your number for WhatsApp communication, you consent to receiving messages from us.

 

•       You may opt out at any time by replying STOP or informing us directly.

•       We do not share your WhatsApp number with third parties for marketing.

•       WhatsApp messages are subject to WhatsApp's own privacy policy.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal requirements. When we make significant changes, we will:

 

•       Update the Effective Date at the top of this document

•       Post the revised policy on our website at ulavaranand.com

•       Notify registered customers by email where required

 

We encourage you to review this policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

 

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal data, please contact us:

 

Ulavar Anand — Data Enquiries Email: anand@ulavaranand.in Phone / WhatsApp: +91 9840960650 Address: Namakkal 637001, Tamil Nadu, India Website: ulavaranand.in  We aim to respond to all enquiries within 3 business days.